People in conversation

Eleven Tips for Making a Hard Conversation Work


This guide offers 11 simple ways you can structure, improve, and rescue hard conversations—whether they're taking place at Thanksgiving dinner, in your workplace, or in your backyard. 

These tips will help you deal with points of confusion, assumptions, and generalizations. They'll provide a framework to name your own feelings and to address other challenges that can arise.

Hard conversations are often the conversations we most need to have. Navigating challenges that come up in the moment will help you stop a hard conversation from turning into a polarized conflict.