
Breadcrumb
- Essential Partners
- Our Impact
- Impact Stories
- Welcoming Immigrant Communities in New Hampshire
Welcoming Immigrant Communities in New Hampshire
Over the past 25 years, New Hampshire has seen an influx of immigrants and refugees, new communities seeking to integrate alongside long-established immigrant populations. Cities like Manchester experienced especially notable demographic shifts and struggled to navigate their evolving identities.
Welcoming America, a national organization with a branch in New Hampshire works to inspire people to build communities that embrace immigrants and foster opportunities for all. Amidst the increasingly heated debate around immigration policy, Welcoming America joined a coalition of nonprofits and agencies to support the new refugees. At the same time, The New Hampshire Endowment for Health’s immigrant integration initiative sought to improve healthcare delivery for its immigrant populations.
Galvanizing a complex coalition of organizations and community leaders proved demanding, however, as cultural differences, group dynamics, and diverging priorities made alignment and coordinated action a challenge.
A Shared Vision
Essential Partners practitioners Dave Joseph and Raye Rawls trained over 50 coalition members and members of the immigrant communities in dialogue and consulted around collaborative problem-solving, in order to address their differences more constructively, and create a shared vision for Manchester.
The first training brought community members from ten different countries, including Nepal, Vietnam, Bhutan, India, Rwanda, and Ethiopia. The second training included coaching and facilitation for coalition members, focusing on building the relationships that would foster a more aligned and resilient initiative.
Through the dialogue training process, they identified internal issues and dissatisfactions with the coalition. The top two concerns revolved around financial transparency and limited human capacity.
Said one participant during the training, “We’ve accomplished more in the past hour than we have in the previous year.”
Building Capacity to Meet Local Needs
Essential Partners’ training enabled Welcoming America to serve the needs of the Immigrant Integration Initiative. The trained facilitators convened conversations between longstanding members of the community and recently-arrived immigrants, aiming to build more integrated communities.
“There’s a real difference to people who are coming to meetings. They say, wow this is so different from 2014…” Cook noted. “All of a sudden, there was this interpersonal trust. People didn’t hold their issues against anyone. Even though this group had some problems, they were totally committed.”
EP's dialogue training helped change not only the relationships but the structure of the project as well. Rather than convene a single steering committee of 40 members, the initiative built four task forces, all reporting to a single leadership team. The new shape of the organization clarified roles and purposes and drove the initiative to new heights.
Related Impact Stories
Testimonials
Kate CellThe thing that always feels like magic to me—and I’ve used it in several meetings that I’ve had since—is how the practitioners start by setting out pacts or agreements.
Union of Concerned Scientists, Massachusetts
Windor DorkoAs a former rebel, I really believe that if we had known about dialogue, perhaps we would not have had a civil war.
Liberia
Program ParticipantThis is a new idea, so many people speaking from their hearts. People can come together...if people can understand, they can change their hearts; then this can bring about more change.
Interfaith Mediation Centre, Nigeria
Louise O’Kane, Community Places[Essential Partners’] technique is used to explore contentious or divisive issues. So looking at renewable energy we thought this was an ideal opportunity to explore all the complexities of that issue. I found it a really useful method, and although this is the first time we’ve used it I am sure we’ll be using it again.
Northern Ireland, UK
Etionette Nshirmirimana, Burundian Master TrainerI realized that by using the “dialogue” approach, people could talk of what is deep in their heart, especially things that have harmed them.
Burundi
Misty Stoll, School Board TrusteeThe Sheridan Community has changed in the best way since the Essential Partners training. The Center for a Vital Community has been holding monthly dialogues. I’m going to facilitate the upcoming one. What’s great is that we’re attracting a much more diverse group of participants. There are always the regulars who come, but now we’re also getting conservative Republicans to come as well—politicians come, even the Sheriff comes.
Wyoming
Matthew Sandikie, Project PartnerThis has been quite different from other discussions in Liberia about peace. While many processes have been about how to reform ex-combatants, this was about how we may hold our own views but live together peacefully.
Liberia
Romeo McCauley, Project PartnerI learned that I can build relationships, that I can be connected to anybody who I want to be connected to, no matter how difficult it is
Liberia
Etionette Nshirmirimana, Burundian Master TrainerI realized that by using the “dialogue” approach, people could talk of what is deep in their heart, especially things that have harmed them.
Burundi
Program ParticipantThis is the best adult learning experience I have had in the past five years. I wanted to learn new skills—I did!
Matthew Sandikie, Project PartnerThis has been quite different from other discussions in Liberia about peace. While many processes have been about how to reform ex-combatants, this was about how we may hold our own views but live together peacefully.
Liberia
Program ParticipantI read this comment from the 14th Dalai Lama: "Every change of mind is first of all a change of heart.” It seems appropriate for what we are doing.
Bayview, Michigan
Belle AbayaAuthentic conversations will lead people to reflect on their own thinking and transform their perspectives to include that of others.
The Conflict Resolution Group Foundation, Philippines
Douglas Stone, Sheila Heen, and Bruce PattonWe owe a debt of gratitude to Laura Chasin and her collaborators at Essential Partners… From them, we have learned about the transformative power of telling one’s story and speaking to the heart of the matter.
Difficult Conversations
Rebekah Shrestha, SVPEssential Partners has played a catalytic role in our ability to facilitate dialogue time and time again, and we could not have done this work without them.
Belfer Center for Innovation & Social Impact and Office of Strategic Planning, 92NY
Seth Karamage, MediatorI am amazed at what came out—the way people shared their stories. This is not like a role-play; it really touched me.
Interfaith Mediation Centre, Nigeria
Belle AbayaWhat is special about Essential Partners' approach is that it promotes authenticity, reduces defensiveness, increases curiosity, and boosts connectedness.
The Conflict Resolution Group Foundation, Philippines
Program ParticipantBefore, I thought all dialogue that does not culminate in solution was considered equivalent to failure. Now I see that dialogue is a stage complete in itself.
Burundi
Nicki Glasser, Policy CoordinatorWhat surprised me was how much you could transform a relationship during a three-hour conversation.
Transformation Center, Massachusetts
Undergraduate StudentI notice that my classmates take much more care when speaking about people who practice other religions. They make fewer assumptions, and they’re more careful with their words to make sure to avoid unintentional connotations.
Bridgewater College, Virginia
Nicki Glasser, Policy CoordinatorWhat surprised me was how much you could transform a relationship during a three-hour conversation.
Transformation Center, Massachusetts
Seth Karamage, MediatorI am amazed at what came out—the way people shared their stories. This is not like a role-play; it really touched me.
Interfaith Mediation Centre, Nigeria
Belle AbayaWhat is special about Essential Partners' approach is that it promotes authenticity, reduces defensiveness, increases curiosity, and boosts connectedness.
The Conflict Resolution Group Foundation, Philippines
Peter Cooke, Immigration Dialogue ParticipantThere’s a real difference to people who are coming to meetings. They say, wow this is so different. They all said how people were more on the ball, more congenial. Now people see growing the economy as a way to unify the receiving community and immigrant communities.
New Hampshire
Undergraduate StudentI have never heard people talk so openly about race, especially in a class setting. Everyone was respectful and honest at the same time. The dialogue structure helped me learn about my peers and helped me feel more comfortable than I ever have about discussing controversial issues.
Gordon College, Massachusetts
Bob Bordone, Expert and AuthorEssential Partners does the best work in the field of dialogue and communication.
Harvard Negotiation & Mediation Clinical Program, Co-Founder
Belle AbayaAuthentic conversations will lead people to reflect on their own thinking and transform their perspectives to include that of others.
The Conflict Resolution Group Foundation, Philippines
Program ParticipantThis is the best adult learning experience I have had in the past five years. I wanted to learn new skills—I did!
Imam Sani IsahThrough this training, we will have more people in the stream of work that we do and become better equipped with the know-how, skills and techniques. But most important, together we will sow a seed that will germinate and become a source of the antidote to terrorism, fanaticism, bigotry and extremism.
Nigeria
Romeo McCauley, Project PartnerI learned that I can build relationships, that I can be connected to anybody who I want to be connected to, no matter how difficult it is
Liberia
Veronique Cavaillier, Director of Eastern Trade CouncilI think Essential Partners' training should be mandatory in every legislature. I think it should be a requirement.
The Council of State Governments
Bob Bordone, Expert and AuthorEssential Partners does the best work in the field of dialogue and communication.
Harvard Negotiation & Mediation Clinical Program, Co-Founder
Cricket Fuller, The Christian Science MonitorThis wasn’t a policy debate [about guns]. Instead, two people whose backgrounds and views diverged in almost every way possible shared a moment of honesty that struck at the heart of the matter.
Boston, Massachusetts
Program ParticipantBefore, I thought all dialogue that does not culminate in solution was considered equivalent to failure. Now I see that dialogue is a stage complete in itself.
Burundi
Program ParticipantThis is a different tool for engagement. It’s not about you, it’s about others. It involves the art of listening and sincerely talking from the heart
Interfaith Mediation Centre, Nigeria
Janele Nelson, Mission DirectorIn these divisive times, Essential Partners has given my local YMCA and now the national YMCA a means to build bridges through dialogue, re-establishing foundations for constructive change to occur.
YMCA of Pierce & Kitsap Counties (WA)
Program ParticipantThe highlight for me was the interconnectedness of the participants’ views, mutual respect, and range of experiences within the group
Montana
Misty Stoll, School Board TrusteeI ran for my local school board in 2018 and was elected. I use the skills in our meetings, whether I’m chairing the meeting or not. This makes the meetings much more productive. We don’t go over the same topics over and over again.
Wyoming
Program ParticipantI did not anticipate having as many concrete takeaways as I do. I feel there is an immense practical application.
Meirav Solomon ’20Dialogue not only teaches you how to interact and understand more deeply those around you, it also teaches you more about the world around you and yourself. I think dialogue is super important to my growth as a student, a global citizen and a human being. I have learned to listen, I have learned to speak out, I have learned how to access my stretch zone (where I feel uncomfortable speaking but not turned off) and I have learned where my limits are.
Cary Academy, NC
Program ParticipantThis is a new idea, so many people speaking from their hearts. People can come together...if people can understand, they can change their hearts; then this can bring about more change.
Interfaith Mediation Centre, Nigeria
Undergraduate StudentI notice that my classmates take much more care when speaking about people who practice other religions. They make fewer assumptions, and they’re more careful with their words to make sure to avoid unintentional connotations.
Bridgewater College, Virginia
Imam Sani IsahThrough this training, we will have more people in the stream of work that we do and become better equipped with the know-how, skills and techniques. But most important, together we will sow a seed that will germinate and become a source of the antidote to terrorism, fanaticism, bigotry and extremism.
Nigeria
Janet Harris, Winthrop Rockefeller InstituteThe learning we received from Essential Partners has helped us open up space for people to have difficult conversations in a different way. The more we do this, the more we realize that dialogue has to be a part of all our work.
Arkansas
Douglas Stone, Sheila Heen, and Bruce PattonWe owe a debt of gratitude to Laura Chasin and her collaborators at Essential Partners… From them, we have learned about the transformative power of telling one’s story and speaking to the heart of the matter.
Difficult Conversations
Bill Scott, Project DirectorThere was a remarkable change in the way we were able to communicate with one another following the facilitated conversations.
Massachusetts Department of Mental Health
Louise O’Kane, Community Places[Essential Partners’] technique is used to explore contentious or divisive issues. So looking at renewable energy we thought this was an ideal opportunity to explore all the complexities of that issue. I found it a really useful method, and although this is the first time we’ve used it I am sure we’ll be using it again.
Northern Ireland, UK
Anjali Bal, Associate Professor of MarketingOne of the things that we talked about was the ability to hear another person’s point of view, even if our minds aren’t changed. We have to remember that any sort of movement is movement. If we don’t acknowledge small movement, then we just stay on two different sides, and it’s all black and white, and we don’t hear each other.
Babson College, MA
Kim Davidson, OmbudsI’ve gained not only confidence but tools. The Essential Partners training was worth every penny.
Oberlin College, Ohio
Belle AbayaTogether, we married our ideas to create a dialogue model that took into consideration our young people’s particular needs, and our culture.
The Conflict Resolution Group Foundation, Philippines
Linda Gryczan, MediatorInstead of demonizing and dehumanizing the other, we built a deeper connection. The fact that we disagree matters much less. It matters much more that we are neighbors in this community.
Montana Mediation Association
Dr. Shi-Jiuan WuEssential Partners is a world treasure, especially for having conversations on oppositional topics, which is very challenging.
Taiwan
Program ParticipantI felt an amazing sense of accomplishment when the Essential Partners training ended; that I'd done something important for my community and something important for me.
Massachusetts
Windor DorkoAs a former rebel, I really believe that if we had known about dialogue, perhaps we would not have had a civil war.
Liberia
Program ParticipantThis is a different tool for engagement. It’s not about you, it’s about others. It involves the art of listening and sincerely talking from the heart
Interfaith Mediation Centre, Nigeria
Kate CellThe thing that always feels like magic to me—and I’ve used it in several meetings that I’ve had since—is how the practitioners start by setting out pacts or agreements.
Union of Concerned Scientists, Massachusetts
Andrew Wulf, PrincipalThe community dialogue was instrumental in helping us create a new policy around class rank. Though a controversial topic in the community, the dialogue EP helped us run ensured all voices were heard and valued. Regardless of how people felt with the final result, one parent summed it up best for us, ‘sometimes the process is more important than the outcome’.
Newburyport High School
Program ParticipantI felt an amazing sense of accomplishment when the Essential Partners training ended; that I'd done something important for my community and something important for me.
Massachusetts
Program ParticipantI did not anticipate having as many concrete takeaways as I do. I feel there is an immense practical application.
Belle AbayaTogether, we married our ideas to create a dialogue model that took into consideration our young people’s particular needs, and our culture.
The Conflict Resolution Group Foundation, Philippines
Kim Davidson, OmbudsI’ve gained not only confidence but tools. The Essential Partners training was worth every penny.
Oberlin College, Ohio
Program ParticipantI am now open to new views and can moderate my impulse to debate or persuade others of different views
Montana