Workshop Policies and Continuing Education Credit Information

Payment Policy
Your space is guaranteed only upon receipt of full payment. Once payment is received, we will email you further workshop information.

If you must cancel, please do so as far in advance as possible. Cancellations are subject to a $25 administration fee plus an additional $25 to process credit card refunds (if you paid by credit card). To receive any refund your cancellation must be made at least 2 weeks before the course date. Essential Partners is under no obligation to offer any refund or credit if you cancel within two weeks of a workshop. If you need to cancel due to a medical emergency, your local weather conditions, or any other reason please call Sara Ostrovitz at (617) 923-1216 ext. 10.

If you are planning to travel to the Boston area for a workshop, we recommend booking a room at the adjacent Freepoint Hotel, which offers a corporate rate for our attendees. Click Here for more information.

If you cannot attend and wish to send someone in your place, contact Sara Ostrovitz at (617) 923-1216 ext. 10. You must be ready to register your substitute at the time of your call. Substitutions must be made at least 5 days in advance. The new participant must complete the registration and preparation processes that are unique to each workshop.

If EP Cancels
In some instances, Essential Partners must cancel a workshop due to low enrollment, faculty illness, or weather. In the unlikely event that we have to cancel a workshop due to low enrollment, we will give you at least 2 weeks notice. If we cancel due to faculty illness, we will contact you as far in advance as possible. If we cancel a workshop at the last minute due to weather, we will contact you using the email address provided in your registration. If there is a severe storm warning in the area of the workshop venue, we will cancel by 4:00 pm the day before. If the workshop is canceled, we will issue you a full refund. No administration fees will be charged if we cancel a workshop. We cannot be responsible for travel losses.

Accreditation and Continuing Education
Essential Partners provides a certificate upon completion of the workshop that can be used to support a request for professional development credits. For more information, please contact us at or 617-923-1216 ext. 10.

Other discounts
Members of the Massachusetts Nonprofit Network receive a $15 discount on all Essential Partners' workshops. Interested members should.