Workshop Policies and Continuing Education Credit Information

Payment Policy: Your space is guaranteed only upon receipt of full payment. Once payment is received, we will email you further workshop information.

If you must cancel: please do so as far in advance as possible. Cancellations are subject to a $25 administration fee plus an additional $25 to process credit card refunds (if you paid by credit card). To receive any refund your cancellation must be made at least 2 weeks before the course date. Essential Partners is under no obligation to offer any refund or credit if you cancel within two weeks of a workshop. If you need to cancel due to a medical emergency, your local weather conditions, or any other reason please call Sara Ostrovitz at (617) 923-1216 ext. 10.

Substitutions: If you cannot attend and wish to send someone in your place, contact Sara Ostrovitz at (617) 923-1216 ext. 10. You must be ready to register your substitute at the time of your call. Substitutions must be made at least 5 days in advance. The new participant must complete the registration and preparation processes that are unique to each workshop.

If we cancel: In very rare instances, Essential Partners must cancel a workshop due to low enrollment, faculty illness or weather. In the very unlikely event that we have to cancel a workshop due to low enrollment, we will give you at least 2 weeks notice. If we cancel due to faculty illness, we will contact you as far in advance as possible. If we cancel a workshop at the last minute due to weather, we will contact you using the email address provided in your registration. If there is a severe storm warning in the area of the workshop venue, we will cancel by 4:00 pm the day before. If the workshop is canceled, we will issue you a full refund. No administration fees will be charged if we cancel a workshop. We cannot be responsible for travel losses.

Policy for Continuing Education Credits (CEs): Many of our workshops are approved for contact hours for licensed social workers, national certified counselors, Massachusetts licensed mental health counselors, New Hampshire pastoral psychotherapists, and Massachusetts licensed marriage and family therapists. Credits are accepted by the NH Board of Mental Health Practice for all licensed NH mental health professionals. This program is approved by the National Association of Social Workers for continuing education contact hours. Essential Partners is an NBCC-Approved Continuing Education Provider (ACEP™) and may offer NBCC-approved clock hours for events that meet NBCC requirements. The ACEP solely is responsible for all aspects of the program. This activity has been certified by the Massachusetts Association for Marriage & Family Therapy, Inc. for professional continuing education.

To request CEs, please include $25 with your registration fee.

Other discounts: Members of the Massachusetts Nonprofit Network receive a $15 discount on all Essential Partners' workshops. Interested members should email Program Manager Katie Hyten.